Blog
What I Still Know to Be True About Equity
Five years after the publication of Equity: How to Design Organizations Where Everyone Thrives, Minal Bopaiah looks back on what’s changed and what hasn’t. Five years ago, my…
How to Communicate Feedback to Designers
Most clients assume the hard part of a design project is knowing what they want before it starts. But often once the project is underway, they realize that…
Inclusive Typography: Formatting Fixes That Cost Nothing But Change Everything
Think about the last time you read something under less than ideal conditions. Maybe you were skimming a document on your phone between meetings. Maybe you were exhausted,…
An AI Glossary for Skeptics and Late Adopters
You most likely used artificial intelligence this morning. Maybe you used it before you got out of bed. When your phone autocorrected a typo, that was AI. When…
5 Rules for Receiving Feedback So You Can Be A Better You
Everyone has an opinion about your work. Your boss, your mentor, your colleague who cc’d three people on that email. We’ve built entire industries around the idea that…
Does My Organization Need to Tell Donors or Customers When We Use AI?
AI writing tools aren’t new anymore. Most mission-driven leaders have had at least one encounter with them by now — a late-night deadline or a board member asking…