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Blog

Where our smart people say smart and funny things about IDEA, communications, organizational change, design & other things…
Organized workspace with a laptop, notebooks, pen, glasses, mouse, and a mug.
November 20, 2025

3 Communications Tools You’re Probably Paying For But Don’t Need

If you’re a small business, nonprofit, or solo marketer looking for breathing room in your budget, we have good news: you’re probably already paying for it. When money…

Digital illustration of a person with dark blue curly hair working on a laptop at a desk, with a plant and a blank whiteboard in the background.
November 17, 2025

How Learning to Use AI Will Make You a Better Manager

“I tried AI, and it made more work. It’s easier to do it myself.” We’ve heard this from dozens of smart, capable professionals. Different sectors, different challenges, same…

The image is the Inglehart-Welzel World Cultural Map of 2023, showcasing countries' positions based on two dimensions: "Traditional vs. Secular Values" on the vertical axis and "Survival vs. Self-Expression Values" on the horizontal axis. The map categorizes countries into cultural groups with distinct colors: Orthodox Europe (red), Confucian (orange), Catholic Europe (green), Protestant Europe (light green), English-Speaking (light yellow), African-Islamic (gray), Latin America (blue), and West & South Asia (yellow). Each country is represented by a dot, with the group areas containing several countries. Some countries are in italics to denote Muslim countries.
August 12, 2025

Your AI Tools Are Culturally Biased—And It’s Hurting Your Mission

Mission-driven organizations pride themselves on serving diverse communities. Yet most are unknowingly deploying AI tools that embed Western cultural assumptions—actively undermining the very people they aim to help.…

Hummingbird with pink-red throat hovering near a green flower-shaped feeder.
August 4, 2025

Adapt or Die (But Not to Everything): A Leader’s Guide to Strategic Stubbornness

There is a species of hummingbird named Anna’s hummingbird. A jewel-toned Pacific Northwest native, they are not supposed to survive regional winters. For millennia, these tiny birds migrated…

Silhouette of a person sitting on a bench under a tree on a grassy hill.
May 5, 2025

Strategy Requires Grieving

When Saying “No” Means Saying Goodbye In a previous blog post, we wrote about the way tripwires and safety plans can help you respond thoughtfully (instead of reacting…

The image shows a person seated at a wooden table, multitasking. They are holding a slice of bread in their mouth while using their left hand to operate a laptop and their right hand to write in a small notebook. In front of them is a plate with some food, including an egg and slices of meat. To the right of the plate, there is a jar and a pepper shaker. Behind them, there is a large potted plant. The background features a partially visible kitchen with white cabinets, a turquoise microwave, and kitchen items arranged on the counter. The lighting is soft, and a ceiling light is visible.
April 21, 2025

4 Inclusive Tips for Everyone Writing Online—No Team or Budget Required

If you’re managing communications on a small team (or solo), here’s the good news: accessibility doesn’t have to be complicated. Functionality and inclusivity go hand in hand—and these…