Thought Papers

You know the laws and you know the principles of inclusive change management. So how do you put them into practice?

“Successful organizational change requires new behaviors,” writes Partner & Senior Consultant Jakob Wolf-Barnett. Defining those behaviors, and creating the incentives, processes, and responsibilities needed to encourage them is where the rubber meets the road.

What does it take to manage change inclusively? Pacing, listening, and trust.

Drawing on personal experience and organizational development theory, Partner & Senior Consultant Jakob Wolf-Barnett discusses the foundational principles of inclusive change management.

Change is hard. It’s also inevitable. We’re here to help you do it wisely.

In this thought paper, Partner & Senior Consultant Jakob Wolf-Barnett paints a familiar picture of ineffectual organizational change. He then identifies “3 laws of organizational gravity” and how your awareness of them can help you lead sustainable, effectual change.

DEI can feel like the Wild West these days; the field is peppered with snake oil salesmen and ambulance chasing consultants. Without naming names, we’ll tell you how to know who to trust and share pricing data so that you can budget for your level of commitment appropriately.

Are you looking to engage new audiences and break into new markets? Or are you looking to be more inclusive in your marketing and communications? Our 2020 Benchmark Report shines a light on the state of inclusion, diversity, equity, and accessibility in the design industry, and offers concrete tips for creating more inclusive and equitable design.