This workshop helps participants build their conflict intelligence. They will learn techniques to regulate emotions before and during difficult conversations. They will also get specific guidance on how to initiate and engage in difficult conversations, including conversation starters, and key points to remember if and when a conversation starts to go off the rails.
Duration
2 hours
Format
Virtual
Group Size
Ideal: 20, Maximum: 25
Learning Objectives
By the end of this program, participants will:
- Identify ways to prepare for difficult conversations
- Explore strategies for engaging effectively in difficult conversations
- Practice navigating difficult conversations using realistic workplace scenarios
Facilitators
Interested in this workshop?
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